HP comes in the category of one of the best printer manufacturers that design quality,  high speed, and most durable printing devices. Although, there are some technical issues that cannot be ignored or avoided no matter how reliable your printing devices are. One of the most common problems faced by HP printer users is ‘HP printers not printing color’.

HP printer not printing color

If you are also facing the same trouble with your HP Printer, this guide can help you. Here we are going to provide you step by step instructions that can help you to troubleshoot HP printers not printing color problems associated with your HP LaserJet and inkjet printers.

Before we proceed next to fix the ‘HP printer won’t print in color’, it is important for you to know the common causes that create the issues.

Common Reasons Behind Hp Printers Won’t Print in Color Problems

  • The HP print cartridges are running low or empty.
  • Printhead and cartridges are dirty.
  • Wrong printer settings.
  • Outdated or corrupted printer drivers.
  • Disabled color printing settings.
  • Faulty or incompatible print papers.

After knowing the possible reasons, you can proceed next and troubleshoot the HP printer won’t print in color. So let’s move forward to the solutions that you can use to fix the issue.

Troubleshooting Solutions to Fix Hp Printers Not Printing in Color

Check for the remaining ink/ toner level. Replace ink cartridge if required.

Before you do anything major to fix HP printers not printing in color, you need to check and make sure that your device is not running out of ink or toner. For this, you need to visually inspect the ink cartridge level. If the cartridge is full and the HP printer is not printing color, you need to check for the expiry date. When the ink cartridge expires, the ink dries up and causes users trouble in printing the document.

Following are the steps you can use to check the remaining ink or toner level on your HP printing device.

For HP color laser printer- you can simply print the printer supply status page using.

Touch Screen Panel

  1. Click on the ‘printer report‘ button.
  2. Click on ‘supplies status‘.

Lcd Control Panels

  1. Click on the ‘printer’s setup‘ button.
  2. Click on the ‘ reports‘. Tap on ‘ supplies status‘.
  3. Click ‘ printer supply status page‘.
  4. Hit the Ok button.

Hp Inkjet Printer

  1. Click on the ‘Ink‘ icon. It will show you the ink level of your printer.
  2. If the toner or ink level is low, you need to replace the ink cartridge.

Adjust Color Theme and Color Options

Another reason that your HP printer not printing color could be the incorrect print settings. With the help of the following steps, you can correct the print settings of your device.

For Hp Color Laser Printer

  1. Click on the ‘print‘ option from programs.
  2. Select your printer and click on ‘preferences’ or ‘properties‘.
  1. Set a Color Theme.

  • Click on the ‘advanced‘ option, and from the dropdown menu select color theme as per your preference.
  1. Set Color Option

  • Tap on the paper/ quality.
  • From the color field,  choose the ‘color‘ option.

For Inkjet Printers

  • Go to the ‘print‘ window.
  • Click on ‘properties‘.
  • From here you can adjust the print quality. You can choose any of the options from draft, normal, or best for improving the print quality. Make sure that you have not selected the grayscale option.
  • If you are using the Mac device, you need to click on the ‘ media and quality’ or ‘ paper type/ quality option.
  • Increase the print quality from the quality field.

Check for Damaged Printer Toner Cartridges

If you are still wondering why my HP printer is not printing in color on your LaserJet printer, then you must check for the damage on your printer toner cartridges. Sometimes, the printer toner cartridges are damaged which creates trouble. Here are the steps you can consider to fix it.

  1. Remove the printer toner cartridges.
  2. Carefully remove the sealing tape.
  3. Gently rock the cartridges for distributing the Powder toner.
  4. Check for any damage to the memory chips of the printer toner.
  5. Examine the role of the surface carefully, but do not touch it. If there is any damage to the roller, scratches, or fingerprints, you need to replace the cartridges.
  6. If the cartridges are not damaged, rock them carefully and reinstall them.

Clean the Printheads

Even after trying all the above steps your HP printer not printing colors correctly, your print heads might be dirty. With the steps below you can clean them and continue printing the documents.

  1. Press and hold the ‘power’ button on your device.
  2. Press the ‘resume’ button six times.
  3. Now release the power button, and the training process will begin.
  4. Try to print any document again, if your HP printer does not print color, you need to repeat the steps above. This time, rather than pressing the resume button six times, you need to press it 5 times to begin the moderate cleaning process.

Reinstall Printer Drivers

Sometimes the HP printer is not printing color because the user is using outdated or corrupted printer drivers. In such a situation, you need to upgrade the printer drivers to the latest version available. For upgrading the printer drivers, you can simply visit the HP official website.

  1. Go to the driver support section.
  2. In the provided field, enter your printer model number. Click the button to begin the search.
  3. From the result showing up on your screen, Tap on the printer driver option and start downloading the drivers on your device.
  4. Once downloaded, go to the download section, and begin the installation process.

Enable Printer Color Command to Fix Hp Printer Not Printing Color Issue

You need to check the basic commands on your HP printer that the device follows. If these commands are disabled, you need to enable them to troubleshoot HP printers not printing color problems. Here is how you can do it.

  1. Click on the ‘Start‘ button.
  2. Go to the ‘Settings‘.
  3. From the Settings, click on ‘Printers‘.
  4. On your printer icon, choose the ‘Properties‘ option.
  5. Click on the ‘Printing Preferences‘ option.
  6. Tap on the ‘ paper/quality tab.
  7. Choose the color option.
  8. Hit the ok button.
  9. Print a test page to make sure that everything is working fine now.

So these are some easy instructions that can help you to fix HP printers not printing color problems on your device. Make sure that you always use the paper suggested by printer manufacturer printing, and go for the authentic ink toner and cartridges. The following steps will surely help you to fix the issue quickly, but if your problem is still not resolved and you want help, do not hesitate to contact the HP support team for expert advice.

The printing professionals are available around the clock to help the users in troubleshooting the problem and provide you with the best possible solution to fix the issue instantly.

Also Read: HP Printer Not Printing Black


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